Privacy policy

The company Garsou Angenot (hereinafter referred to as "Garsou Angenot", "we" or "us") attaches great importance to protecting and respecting your privacy. The purpose of this policy is to inform you about our practices regarding the collection, use and sharing of information that you may provide to us through our Garsou Angenot website (the "Website").

This policy (together with our Terms and Conditions and any documents referred to in them and our Cookie Policy) sets out how we treat the personal data that we collect and that you provide to us. Please read this document carefully so that you are aware of and understand our practices in relation to the processing of your personal data by us.

By using the Garsou Angenot Website, the visitor implicitly accepts this Privacy Policy.

1. What personal data do we collect ?

Your personal data (hereinafter referred to as "personal data") is data that enables you to be identified either directly (data such as your first and last name enabling you to be identified immediately) or indirectly (data such as your postcode, your telephone number or your contract number enabling you to be identified indirectly).

During our interactions with you, we may collect various types of data :

  • identification data (surname, first name, address, telephone number, e-mail address, etc.) ;
  • demographic data (such as gender, language, age) ;
  • professional data ;
  • geolocation data, in particular your IP address ;
  • information relating to browsing and behaviour on our website.

2. When do we collect your personal data and for what purpose ?

2.1. When you submit a contact request via our Website

When you submit a contact request via our Website, we ask you for your surname, first name, company name, email address and telephone number.

We use this information to respond to your enquiry, including providing you with any information you request about our products and services. We may also contact you several times after your contact request in order to follow up your enquiry. We will do this based on our legitimate interest in providing accurate information before and after a sale or contact enquiry.

We will retain contact request emails for a period of two (2) years, after which such emails will be permanently deleted.

2.2. When you register to receive our Newsletter

When you register to receive our Newsletter, we ask you for your name and e-mail address.

By subscribing to our newsletter, you are giving us your consent to receive information about our products, services and other information that we think may be of interest to you.

You can withdraw your consent at any time and we will stop sending you our newsletter.

Your information will be retained for as long as you continue to consent to receive our newsletter.

2.3. When browsing our Website

When you visit our Website, server logs are stored. The storage of these logs is legal if the user is fully informed that the logging system has been set up and that the data stored is only used to guarantee the security of the system and the detection of anomalies.

3. To whom do we disclose your personal data ?

Your personal data will not be passed on to third parties, unless the latter are contractually bound to Garsou Angenot or are acting at Garsou Angenot's request or as sub-contractors. Their access is limited to the data they need to carry out their task. Garsou Angenot always asks its subcontractors for the required organizational and technical protection measures with regard to personal data as well as the guarantee of their strict confidentiality.

4. Is your data transferred, how and where ?

As a general rule, we store your personal data within the European Union. However, insofar as, for example, some of our service providers are located in countries outside the European Union ("Third Countries"), we transfer some of your personal data to Third Countries. This may in particular be the case to Third Countries for which the European Commission has not taken an "adequate protection" decision. In such a case, we ensure that this transfer is carried out in compliance with the applicable regulations and guarantees a sufficient level of protection for the privacy and fundamental rights of individuals (in particular by means of the European Commission's standard contractual clauses).

5. Your rights

Vous jouissez d’un certain nombre de droits concernant vos données personnelles et leur traitement. Vous avez droit :

  • Right of access
  • Right to rectification
  • Right to erasure (right to be forgotten)
  • Right to limitation
  • Right to portability

6. Cookies and similar technologies

To find out more, see our Cookie Policy.

7. Links to other websites and social networks

Our Website may occasionally contain links to the websites of our partners or third-party companies. Please note that these websites have their own confidentiality policies and that we decline all responsibility for the use made by these sites of the information collected when you click on these links. We invite you to read the confidentiality policies of these sites before sending them your personal data.

8. Changes to our Confidentiality Policy

We may occasionally make changes and corrections to this Confidentiality Policy. If we believe that these changes are material, we will notify you by one (or more) of the following means: (1) by posting the changes on this site, or (2) by sending you an e-mail or message regarding the changes. We will also give you the opportunity to consent to any such material changes. The changes will be effective from the time they are communicated and you have agreed to them, which may be given by your continued use of the site after the changes take effect.

9. Contact

If you have any questions about this privacy policy or any requests relating to your personal data, you can contact us by :

Version updated 24 May 2018